About Logistics

1. Because ink and powder are special goods for transportation, we need to transport packages through other logistics. Most of Europe, North America, Russia, and some Asian countries can arrive within 15-60 days.
2. If you need fast logistics transportation, we have logistics options that can arrive within 7-18 days.
3. If you specify the Aliexpress standard transportation, we can pass the AliExpress standard transportation, because there is a small probability of passing the safety inspection.
4. The tracking number you get is not necessarily the final result. It may change. The tracking number is the tracking number that finally reaches your area. We can't get the tracking number for the transfer in time. We need to inquire through the freight forwarder. If you need, you can contact us 15 days after the goods are shipped.

About Products

1. The packaging of the product will be changed due to production. As long as it does not affect the use, we will not refund you for disputes about packaging inconsistencies.
2. If you have received damaged products and incorrect products or cause your dissatisfaction, please contact us before you open the dispute.
3. Please purchase according to the model of the ink cartridge you are using. The model illustrated in the advertisement is for reference only. You need to purchase the model indicated by your printer. We will not compensate you for buying the wrong model.
4. If you have any questions, please contact us in time.

About after-sales

1. If you receive a damaged/unusable product,you can contact us to check what problem with the product and negotiate,
2. If we sent the wrong product, please provide product pictures, package weight and other information, we have a product system to check.
3. If you buy the wrong product, we cannot provide refund service
4. If you have a dispute about delivery failure due to incorrect address/non-payment of taxes/unable to contact/etc., we do not agree to a refund ,You should read all the terms carefully before buying, if you have any questions, you can contact us.